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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zachary Camper

April 1, 2026

5  out of  5
rating by Zachary Camper
"Very helpful and very personable!"
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Buck Fleming

March 31, 2026

5  out of  5
rating by Buck Fleming
"Josh is my favorite State Farm Agent... if it's gotta be State Farm, it's gotta be Josh Hemphill"
We responded:
"Thank you so much, Buck! We're thrilled to hear that Josh has been such a great resource for you. If it's gotta be State Farm, we're glad it's gotta be Josh Hemphill! We appreciate your trust and support!"
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WARD FAMILY ENT

March 25, 2026

5  out of  5
rating by WARD FAMILY ENT
"Cameron was great!! Not only did she get me good prices, she went above. Thanks Shonta"
We responded:
"Thank you for your feedback! We're glad to hear that Cameron was able to assist you with great prices and exceptional service. We appreciate your support."
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Martin Ginski

March 25, 2026

5  out of  5
rating by Martin Ginski
"Agent Brandon was great to work with, was cordial, timely, and gave us a fair rate on our renter's insurance."
We responded:
"Thank you, Martin, for sharing your experience with Agent Brandon. It's great to hear that he was cordial, timely, and provided a fair rate on your renter's insurance. We appreciate your feedback and your trust in us."
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Heather Murray

March 24, 2026

5  out of  5
rating by Heather Murray
"Bradley has been wonderful since I switched from another carrier in December. I was able to save money, and add roadside assistance for a better rate than I had been paying. The process was nearly effortless and I was well informed. Bradley even checked in with me recently to make sure I was happy and answer any questions I might have. They're great at listening to feedback and some of the friendliest people I've dealt with in business. I have the app to track everything in one place and am always notified promptly when payments are due and being drafted from my account. I enjoy and appreciate having all my info in one place. I highly recommend this office for your car insurance needs!"
We responded:
"Thank you, Heather, for sharing your experience with Bradley and our team. It's great to hear that you found the switch effortless and are benefiting from the savings and added roadside assistance. We're glad the app is helping you stay informed and organized. Your recommendation means a lot to us."
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Kristina W

March 24, 2026

5  out of  5
rating by Kristina W
"Josh hemphill's office has always been helpful and quick to answer my questions."
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Karen Noland

March 24, 2026

2  out of  5
rating by Karen Noland
"The people are helpful but the prices for coverage are exorbitant.!! Everyone I know with SF insurance is livid about their prices…that unexpectedly increase every year."
We responded:
"Thank you for your feedback, Karen. We’re glad to hear you find our team helpful. We understand that insurance costs can be frustrating, and we’re always here to review your coverage options to help find the best value for your needs. Please don’t hesitate to reach out so we can assist you further."
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Jon Harmon

March 23, 2026

5  out of  5
rating by Jon Harmon
"I've been with State Farm a while now and I can honestly say they have done a great job covering my 2 autos and home insurance. Parker and Brad have been a great help with all of my policies. Theresa in the office has done an exceptional person that always answers the phones with politeness and courtesy throughout all My numerous and I guess somewhat annoying questions and concerns! I've given a 5 ☆ to them not only for providing me with insurance policies, also due to there exceptional customer service! Highly recommend them for anybody looking for an easy solution for your needs!"
We responded:
"Thank you so much, Jon! We truly appreciate your kind words and your loyalty over the years. Parker, Brad, and Theresa will be thrilled to hear your compliments—they work hard to provide excellent service and support. We're grateful for your recommendation and look forward to continuing to meet your insurance needs!"
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Greg Johnson

March 23, 2026

5  out of  5
rating by Greg Johnson
"Having an agent keeping up with your insurance needs turned out to be more important than I realized. When our house burnt down Josh Hemphill’s staff had kept my insurance up to date and even covered increased material costs durning COVID. They have always been quick to respond and very helpful. It seems like we had consistently helpful interactions with Josh Hemphill and 90% positive interactions with State Farm."
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jaye jarmon

March 20, 2026

5  out of  5
rating by jaye jarmon
"I really appreciate being able to save money on my insurance policy. This was the lowest rate I’ve received in years."
We responded:
"That is great to hear Jaye! State Farm is in a great spot to help many save money and glad you were one of them! Those savings will continue! I appreciate your support!"
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Jocelyn Mendoza

March 19, 2026

5  out of  5
rating by Jocelyn Mendoza
"Brandon was kind, quick, and thorough! I truly appreciated his assistance :)"
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Shelby Carr

March 11, 2026

5  out of  5
rating by Shelby Carr
"Cameron was extremely helpful in processing my application and saving me over $150 per month on my car insurance and $12 per month on rental insurance."
We responded:
"Thank you, Shelby! We're thrilled to hear that Cameron was able to help you save so much on your car and rental insurance. We appreciate your feedback and look forward to continuing to serve you!"
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Tiffany Walker

March 11, 2026

5  out of  5
rating by Tiffany Walker
"Josh and his team with State Farm is awesome! They have helped numerous clients of mine. They are amazingly helpful and knowledgeable with all things insurance. They have a passion and desire to assist clients with their home and auto insurance."
We responded:
"Hey Tiffany! Thank you for the kind words! We always look forward to working with you! We strive to do what we can when it comes to helping customers with their home and auto insurance! We like to help save money when times are tight! Thanks for always sending clients our way! We appreciate you!"
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Carmen Gobble

March 5, 2026

5  out of  5
rating by Carmen Gobble
"Parker was Amazing!! He was very helpful and very considerate. He took care of all of our needs!!"
We responded:
"Hi Carmen, Thank you so much for your kind words! We’re thrilled to hear that Parker provided you with such helpful and considerate service. We’ll be sure to pass along your compliments to him. If you ever need anything else, please don’t hesitate to reach out. We appreciate your support!"
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Travis Vest

February 17, 2026

5  out of  5
rating by Travis Vest
"Awesome experience. Couldn’t have been easier and less stressful"
We responded:
"Thanks Travis! We appreciate your business and opportunity to assist! "
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Jordan McGugan

February 17, 2026

5  out of  5
rating by Jordan McGugan
"Brandon did me a solid on my insurance, he's probably the best insurance agent in that office!"
We responded:
"Hi Jordan, Thank you for the awesome feedback! We’re so glad to hear that Brandon was able to help you out and provide excellent service. We’ll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out!"
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Marc Lehrich

February 9, 2026

5  out of  5
rating by Marc Lehrich
"Cameron confided to me she’s relatively new with the group But what a pleasant, straight forward, hard working, thorough person! If she didn’t know something, she seemed help. If she couldn’t get the answers quickly, she made sure to get back to me! Cameron is awesome!"
We responded:
"Hi Marc, Thank you so much for your kind words! We’re proud to have Cameron on our team and thrilled to hear that she provided you with such thorough and attentive service. We’ll be sure to pass along your compliments to her. If you ever need anything else, please don’t hesitate to reach out!"
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Britt Cadelo

February 7, 2026

5  out of  5
rating by Britt Cadelo
"We were looking for a new insurance company for our HOI, auto and umbrella policies. We checked several companies and State Farm had the best rates for us. Thanks to Brad for answering all of my questions and getting all the docs to me so quickly!"
We responded:
"Hi Britt, Thank you for choosing State Farm and for your wonderful feedback! We’re glad Brad was able to answer all your questions and get everything to you quickly. We look forward to serving you with your HOI, auto, and umbrella policies for years to come. If you ever need anything else, just let us know!"
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Scott D. Fleming

February 6, 2026

5  out of  5
rating by Scott D. Fleming
"My insurance policies were all recently switched to Josh Hemphill's agency, from another SF agent. I met with Bradley James in the Farragut office, who answered all my questions and reviewed my policies with helpful suggestions. I have not received this level of stellar customer service in my MANY years with State Farm. Bradley is proactive in informing me of changes and always prompt to respond to an email or phone call. I highly recommend Josh Hemphill agency for your insurance needs!"
We responded:
"Thanks for your kind words Scott! Bradley does an incredible job assisting our customers and providing the highest level of service! I truly appreciate you choosing us when it comes to your insurance and financial service needs."
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Michael Houser

February 5, 2026

5  out of  5
rating by Michael Houser
"Brandon is def a 5 start agent.. He cares about his amazing customers.. His kindness is why I’m with yall and not them other want a bees."
We responded:
"Thank you Michael! Brandon does an incredible job highlighting benefits for our customers and maximizing savings! I appreciate your support!"
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Kathy OK

February 4, 2026

5  out of  5
rating by Kathy OK
"Wow!! Talk about an awesome agent. Parker helped me from step one through getting my policy activated. He was knowledgeable, professional and great to deal with. He answered all my questions and got us an excellent rate. Thanks for all your effort."
We responded:
"Hi Kathy, Thank you so much for your kind words! We’re delighted to hear that Parker provided you with knowledgeable and professional service from start to finish. We’ll be sure to pass along your compliments to him. If you ever have any more questions or need assistance, we’re always here to help!"
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REDEVIL70

February 4, 2026

5  out of  5
rating by REDEVIL70
"My previous insurance company just continued to raise my auto/home insurance for no reason. I never filed a claim with them in six years. I started looking not only for a better cost, but also a convenient and trusted local business. I found what I required with Josh Hemphill and his State Farm team."
We responded:
"Thank you for sharing your experience! We’re so glad you found what you were looking for with Josh Hemphill and our State Farm team. Providing trusted, convenient service at a great value is our top priority, and we’re happy to have you with us. If you ever need anything else, please don’t hesitate to reach out!"
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Justin Cosby

February 3, 2026

5  out of  5
rating by Justin Cosby
"Wonderful customer service!"
We responded:
"Hi Justin, Thank you for your kind words! We’re glad to hear you had a wonderful customer service experience. If there’s anything else we can do for you, please don’t hesitate to reach out."
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Debbie Chapman

February 3, 2026

5  out of  5
rating by Debbie Chapman
"Abi was so patient with my crazy life. She made sure I had everything I needed when I needed it. This office is on point!"
We responded:
"Hi Debbie, Thank you for your wonderful feedback! We’re so glad Abi was able to be patient and helpful amidst your busy life. Our team strives to be on point and supportive every step of the way. We truly appreciate your kind words and look forward to continuing to assist you!"
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Travis Benedict

January 13, 2026

5  out of  5
rating by Travis Benedict
"Josh and his team have been great to do business. They always respond quickly and helpfully. In addition, I saved compared to my prior provider. Highly recommend Josh and his team!"
We responded:
"Thank you for your kind words Travis! We're glad to hear that our team has been responsive, helpful, and able to save you money compared to your prior provider. We appreciate your recommendation and look forward to continuing to assist you!"