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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Poojan Parikh

July 23, 2026

5  out of  5
rating by Poojan Parikh
"I have had a great experience with State Farm. Their customer service has been helpful, responsive, and easy to work with. The team is professional, explains everything clearly, and makes the insurance process simple. I appreciate their reliability and the support they provide whenever I have questions or need assistance. I would recommend State Farm to anyone looking for dependable insurance service."
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Michael Gonzalez

July 23, 2026

5  out of  5
rating by Michael Gonzalez
"Thank you for great service"
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Taylor Moneck

July 22, 2026

5  out of  5
rating by Taylor Moneck
"Brad was incredible! He was very nice and explained everything thoroughly!"
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Scott Carpenter

July 16, 2026

5  out of  5
rating by Scott Carpenter
"Excellent experience setting up my account! Kaleb was friendly, knowledgeable, and made the entire process quick and easy. He answered all my questions, explained everything clearly, and provided outstanding customer service. I highly recommend him and Statefarm!"
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Dawn Sommer

July 15, 2026

5  out of  5
rating by Dawn Sommer
"Everybody there is so helpful and kind!!! They really go out of their way to make me feel like a part of the State Farm family!!!!"
We responded:
"We’re thrilled to hear that you had a positive experience! Dawn, we appreciate you and look forward to continuing to serve you. Your kind words mean a lot to our team."
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Ginny Ranck

July 13, 2026

5  out of  5
rating by Ginny Ranck
"Parker Fair did a GREAT job in preparing my insurance quote."
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Julnar Accawi

July 2, 2026

5  out of  5
rating by Julnar Accawi
"I have been with the same car insurance company since I was 16. I did not think I would ever leave. That is until Cameron at Josh Hemphill State Farm called me. I resisted for about 6 months. The cool thing about Cameron is she listened to what my needs were, my budget, etc. She called me back last week and we talked for awhile. I realized that even though it was just a couple of dollars more, the protection was better for my needs. Cameron is very sweet and knowledgeable about what State Farm offers. I ended up not only insuring my car with her, but also my home. In a couple of months, I will be talking to her about life insurance as well. If Cameron calls you, give her a listen. She will do her best to get you the quote you are comfortable with. She did an amazing job for me."
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Sarah Brooks

July 1, 2026

5  out of  5
rating by Sarah Brooks
"ABI TOOK WONDERFUL CARE OF ME. SUPER SUPER NICE. SHE WENT OUT OF HER WAY TO HELP ME GET MY PLAN STARTED"
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Becki Lobato

June 18, 2026

5  out of  5
rating by Becki Lobato
"Great people at this agency in Knoxville. They are always available to answer any questions you may have. Every person I have had interactions with have been respectful and personable.Also, their policies are reasonable for the coverage. They’ve contacted me on numerous occasions just to see if there was anything I needed or had any questions.
Thank you for going above and beyond… I greatly appreciate you and your team Josh!"
We responded:
"Hi Becki—thank you so much for your wonderful review! We’re thrilled to hear you’ve had great experiences with our team in Knoxville. It means a lot that you’ve found us always available, respectful, and personable, and that you feel our policies are reasonable for the coverage. We truly appreciate you taking the time to share that we’ve reached out to check in and help whenever you needed anything. Thanks again for your kind words—your support means a lot to the whole team!"
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Charles Livingston

June 11, 2026

4  out of  5
rating by Charles Livingston
"Parker dies a good job!"
We responded:
"Thank you for your kind words Charles! We're glad to hear that Parker has been doing a great job for you. Our team works hard to provide excellent service, and it’s wonderful to receive such positive feedback. If you have any more needs or questions, don’t hesitate to reach out. We appreciate your support!"
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Chrystal Spangler

June 5, 2026

5  out of  5
rating by Chrystal Spangler
"I switched from Progressive to State Farm after they not only lowered my payment but also increased my benefits! I'm so glad I decided to switch and look forward to many years with State Farm!

Still going strong 4 yrs later and I wouldn't change a thing. Parker has been a huge help and I couldn't ask for better service. They truly go above and beyond here."
We responded:
"Chrystal, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Gerry Gallaher

May 7, 2026

5  out of  5
rating by Gerry Gallaher
"Great job"
We responded:
"Hi Gerry—thank you for the great review! We appreciate you trusting us and are glad you’re pleased with the job."
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Jessica Ridenour

May 1, 2026

5  out of  5
rating by Jessica Ridenour
"Highly recommend this State Farm office to everyone especially Cameron she was very professional, Kind and handled any questions I had about my policies!!"
We responded:
"Hi Jessica—thank you for the kind review and the recommendation! We’re so glad you had a great experience with our State Farm office, especially with Cameron. It means a lot that she was professional, kind, and able to answer your questions about your policies. Thanks again for choosing us!"
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Nicole Kosek

April 24, 2026

5  out of  5
rating by Nicole Kosek
"Abi was very helpful and friendly!"
We responded:
"Hi Nicole—thank you for the great review! We’re glad Abi was helpful and friendly, and we appreciate you choosing our State Farm office."
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Winter Basurto

April 22, 2026

5  out of  5
rating by Winter Basurto
"10/10"
We responded:
"Thank you for the positive feedback Winter! We appreciate you!"
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Nancy Skaar

April 22, 2026

5  out of  5
rating by Nancy Skaar
"Courtney and Amy were so nice today. Label answer all my questions and super professional"
We responded:
"Hi Nancy—thank you for the great review! We’re so glad Courtney and Amy were able to help today, answer all your questions, and provide such professional service. We appreciate you choosing our State Farm office!"
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Colin Hickey

April 22, 2026

5  out of  5
rating by Colin Hickey
"Courtney and Amy were so informative at the events!"
We responded:
"Hi Colin—thank you for the kind review! We’re glad Courtney and Amy were so informative at the events. We appreciate you being there and hope to see you again soon!"
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Terry Bowling

April 15, 2026

5  out of  5
rating by Terry Bowling
"State farm reached out to me for a while to do business with them and I was going to do business with them but I went another way but some-things didn't work out with the insurance company I was with so I called State farm and they've done a great job they've really done a great job good price insured me and my 16 year old daughter at a good rate good price so yeah if you need insurance contact State farm first you'll be happy with your quotes and Josh hemphills team I worked with Parker and he is a I think he's Fair I think he's honest and you know what they say about insurance companies it's hard to get an honest but this guy is really good the whole team's good so before you jump to get insurance somewhere check with State farm check with Josh hemphills team Ask for Parker"
We responded:
"Hi Terry—thank you for taking the time to share your experience. We’re glad State Farm and Josh Hemphill’s team were able to help once things changed, and we appreciate you highlighting the great pricing and coverage for you and your 16-year-old daughter. We’ll be sure to pass along your kind words to Parker as well. Thanks again—if you ever need anything, we’re here for you."
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Kevbo 2U

April 14, 2026

5  out of  5
rating by Kevbo 2U
"Since 1982 State Farm has taken great care of me and my family this is why I keep coming back. Josh and his crew are fantastic! I love how they help me get more coverage while reducing my cost…it’s a win win!"
We responded:
"Hi there—thank you for the amazing review! We’re truly grateful to have been taking care of you and your family since 1982. It means a lot that you continue to come back, and we’re glad Josh and the team have been able to help you increase your coverage while reducing your cost—that’s exactly the kind of win-win we aim for. Thanks again for your loyalty!"
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Randy Martin

April 10, 2026

5  out of  5
rating by Randy Martin
"Cameron was a joy to work with during this transition from another insurance company she took the lead and ran with it and compared apples to apples of my new policy compared to my previous policy she was a delight to work with on this highly recommended thank you"
We responded:
"Hi Randy—thank you for the excellent review! We’re so glad Cameron took the lead and made the transition from your previous insurance smooth. It’s great to hear she compared apples-to-apples so you could feel confident in your new policy. Thanks again for the recommendation—we truly appreciate you!"
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David ambriz

April 9, 2026

5  out of  5
rating by David ambriz
"Really chill and knowledgeable people here. Cameron helped me out with saving a few bucks. Highly recommend 👌

Fast forward a few weeks emailed Josh at 10pm for a copy of my insurance and he sent them to me the same night! Great customer service.

4-9-26 Cameron called and spent the time to go over absolutely everything in my policy. Informed me about things I didn’t even know I had cover for! Wow talk about over and beyond. Best insurance in a 100 mile radius"
We responded:
"Thank you for your great feedback David! We're happy to hear that Cameron was able to help you save some money and that you received prompt, excellent customer service. We appreciate your recommendation and are always here to assist you whenever you need!"
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Barbara Dillard

April 9, 2026

5  out of  5
rating by Barbara Dillard
"Ilove state farm they have been very helpful"
We responded:
"Thank you for the positive feedback Barbara! We appreciate you!"
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Carmen Camp

April 8, 2026

5  out of  5
rating by Carmen Camp
"Kaleb explained everything to me and answered all my questions. I was able to get auto, renter's and life policies for such better rates than I was paying 3 other companies!!"
We responded:
"Thank you for sharing your experience Carmen! We're glad Kaleb could clearly explain everything and answer all your questions. It’s fantastic to hear you secured auto, renter’s, and life policies at better rates than with your previous companies. We appreciate your trust and look forward to serving you!"
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Zachary Camper

April 1, 2026

5  out of  5
rating by Zachary Camper
"Very helpful and very personable!"
We responded:
"Thank you for the positive feedback Zachary! We appreciate you!"
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WARD FAMILY ENT

March 25, 2026

5  out of  5
rating by WARD FAMILY ENT
"Cameron was great!! Not only did she get me good prices, she went above.
Thanks Shonta"
We responded:
"Thank you for your feedback! We're glad to hear that Cameron was able to assist you with great prices and exceptional service. We appreciate your support."