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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lisa hackney

October 20, 2026

5  out of  5
rating by lisa hackney
"I was so worried and a bit scared to meet with Josh. I thought my situation was bad and beyond repair. I left his office feeling comfortable and very hopeful. His experience and knowledge was more than remarkable. He has patience and understanding. Thank you Josh for some peace of mind."
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Brandon Dennison

October 16, 2026

5  out of  5
rating by Brandon Dennison
"Amazing customer service ..answers all questions that are needed.."
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Janet Murphy

October 15, 2026

5  out of  5
rating by Janet Murphy
"Absolutely the best in the business. Love Josh and his team!"
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Jajangmien

October 15, 2026

5  out of  5
rating by Jajangmien
"I wasn't happy with the 24/7 phone tracking that the Progressive app had me use. I switched to State Farm and Brad was super helpful in getting me setup with exactly what I needed. I ended up saving some money in the end as well."
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Tonya Patterson

October 7, 2026

5  out of  5
rating by Tonya Patterson
"I absolutely appreciate how much Josh Hemphill and State farm has helped me save so much money and they are very professional and I highly recommend them."
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Pit Viper

October 7, 2026

5  out of  5
rating by Pit Viper
"Super helpful returns calls super fast goes above and beyond"
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Tony White

October 7, 2026

5  out of  5
rating by Tony White
"Josh was very easy to work with in switching my Insurance. with a substantial
savings"
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Jose Ignacio de Anda

September 24, 2026

5  out of  5
rating by Jose Ignacio de Anda
"I received an excellent service and accurate information about my car insurance. Brad went the extra mile to accomplish it. I’ll refer him to all my friends and family! Thank you Brad!!"
We responded:
"Thank you, Jose, for your kind review! We’re delighted Brad provided excellent service and clear information about your car insurance. We truly appreciate your recommendation and will be sure to share your thanks with him!"
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Cora Turner

September 24, 2026

5  out of  5
rating by Cora Turner
"Josh H. has been awsome to work with. He will get you a great deal, hes efficient and has fantastic overall customer service. I recommend State Farm to friends and family. If your looking for a specific agent, Josh is the way to go."
We responded:
"Thank you so much for the positive feedback Cora! We appreciate you so much!"
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Gary Scott Corliss

September 23, 2026

5  out of  5
rating by Gary Scott Corliss
"Very happy with my agent Parker Fair. Very responsive and professional. Highly recommend him and his team."
We responded:
"Thank you, Gary! We’re so glad to hear Parker and his team provided responsive, professional service. We truly appreciate your recommendation and will share your kind words with them!"
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Barbara Leach

September 23, 2026

5  out of  5
rating by Barbara Leach
"I spoke with Josh and he was very concerned and considerate about everything and I enjoyed talking to him Thank you Josh!!"
We responded:
"Thank you so much for the positive feedback Barbara! We appreciate you!"
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Ricardo Santos

September 23, 2026

5  out of  5
rating by Ricardo Santos
"I need it a new car insurance when I moved to Knoxville, I contact several companies including StateFarm with Josh & they gave me the best prices & fastest service in town. I can’t be any happier with the service. After a few conversations they also offered me a life insurance & home owners insurance as well as workers comp for my business. They literally a one stop shop to insure car, home, myself & my business at the best rates in East Tennessee."
We responded:
"Thank you so much for the positive feedback Ricardo! We are so glad we could help and we appreciate you!"
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B Rose

September 21, 2026

5  out of  5
rating by B Rose
"Always helpful!"
We responded:
"Thank you so much for the positive feedback!"
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Gabrianna Ford

September 18, 2026

5  out of  5
rating by Gabrianna Ford
"Called in to get a quote for auto insurance and was taken care of immediately! I spoke with Parker,he got everything covered was super helpful,friendly,and got me the best price! definitely recommend working with him and Josh Hemphill State Farm"
We responded:
"Thank you, Gabrianna! We’re so glad Parker was able to help right away, answer your questions, and find a great price for your auto insurance. We appreciate your recommendation and your trust in Josh Hemphill State Farm!"
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Vickie Patterson

September 10, 2026

5  out of  5
rating by Vickie Patterson
"Thanks so much, Abi....you made a tough, scary move a lot easier for me. I appreciate all your help!!"
We responded:
"Thank you, Vickie! We’re so glad Abi could make a difficult and stressful move feel a little easier. We’ll be sure to pass along your kind words—she’ll be happy to know how much her help meant to you!"
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Keith Vaughan

September 3, 2026

5  out of  5
rating by Keith Vaughan
"Parker was GREAT and extremely helpful. He made switching to State Farm VERY EASY!"
We responded:
"Thank you, Keith! We’re glad Parker made your switch to State Farm easy and provided such helpful service. We’ll be sure to share your kind words with him!"
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Larry Hogrefe

August 29, 2026

5  out of  5
rating by Larry Hogrefe
"Very helpful and treat you so very well."
We responded:
"Hi Larry—thank you so much for the wonderful review! We’re thrilled to hear you found everything helpful and that you felt well taken care of. We truly appreciate your support, and we look forward to seeing you again!"
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David Walker

August 28, 2026

5  out of  5
rating by David Walker
"Josh was so easy to work with and made the process quick and super efficient. Thank you"
We responded:
"Hi David—thank you for the fantastic review! We’re so glad Josh made the process quick and efficient, and that you found it easy to work with. We truly appreciate your kind words—thanks again!"
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Samantha Oran Cross

August 25, 2026

5  out of  5
rating by Samantha Oran Cross
"Switched back to State Farm after their recent rate review. Super happy w my new policies. Josh & Abi made the switch quick & easy! Totally painless. 10/10"
We responded:
"Hi Samantha—thank you for the wonderful review! We’re so glad you switched back to State Farm and are happy with your new policies. It’s great to hear Josh and Abi made the process quick and easy—truly “painless” is what we aim for. We appreciate your 10/10 rating and look forward to helping you anytime you need us!"
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Hester Keller

August 24, 2026

5  out of  5
rating by Hester Keller
"I got auto insurance, everything was done by phone, with Cameron. Great service and I like talking to a person, not a robot."
We responded:
"Hi Hester—thank you for the great review! We’re so glad Cameron made your auto insurance setup quick and easy over the phone, and we truly appreciate your kind words about the personal service. We’re here for you anytime you need us—thanks again!"
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Tim Johnson

August 17, 2026

5  out of  5
rating by Tim Johnson
"Parker answered all my questions and saved me money. Very professional"
We responded:
"Hi Tim — thank you for the wonderful review! We’re so glad Parker was able to answer all your questions and help you save money. We truly appreciate your trust and the kind words."
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Cheryl Goss

August 16, 2026

5  out of  5
rating by Cheryl Goss
"Brad was very effective in finding me a better policy than the company I was with. Very friendly and helpful too!"
We responded:
"Hi Cheryl — thank you for your great review! We’re happy to hear Brad was able to find you a better policy and that you found him friendly and helpful. We really appreciate your support!"
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judith smith

August 14, 2026

5  out of  5
rating by judith smith
"Great service, very knowledgeable and easy to get a hold of. I highly recommend Josh"
We responded:
"Hi Judith — thank you so much for the 5-star review! We’re glad you had a great experience with Josh, and that you found him knowledgeable and easy to reach. We really appreciate your recommendation!"
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Khoi Simply

August 11, 2026

5  out of  5
rating by Khoi Simply
"Brandon was very helpful and friendly."
We responded:
"Hi Khoi — thank you for the great review! We’re glad Brandon was helpful and friendly, and we appreciate you taking the time to share your experience."
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Dalton Hargis

August 11, 2026

5  out of  5
rating by Dalton Hargis
"Brad from state farm.. was an excellent customer rep. Hopefully I won't need the insurance, Glad I found a better deal then what I had with added coverage for other aspects of my wellbeing."