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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darlene Campbell

Darlene Campbell

August 6, 2026

5  out of  5
rating by Darlene Campbell
"We were at a auto dealership but did not have a current insurance card. I called and asked Amy if sge could possibly get me one. Within seconds she texted it to me. Thank you Amy."
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Karen Noland

August 6, 2026

2  out of  5
rating by Karen Noland
"The people are helpful but the prices for coverage are exorbitant.!! Everyone I know with SF insurance is livid about their prices…that unexpectedly increase every year."
We responded:
"Thank you for your feedback, Karen. We’re glad to hear you find our team helpful. We understand that insurance costs can be frustrating, and we’re always here to review your coverage options to help find the best value for your needs. Please don’t hesitate to reach out so we can assist you further."
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Pam Hackler

August 6, 2026

5  out of  5
rating by Pam Hackler
"Abi was very friendly and accommodating. I would definitely recommend her to take care of your insurance needs."
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Lisa Rucker

August 4, 2026

5  out of  5
rating by Lisa Rucker
"Brandon was a pleasure to deal with! He was able to help me with everything I needed! Including help with my previous insurance carrier, adding roadside assistance and my monthly payments are about $20 LESS! He also takes the time to keep you up to date either by phone, text or email. I highly recommend talking to Brandon! He can get you what you need right away! Thanks, again! 😁"
We responded:
"Hi Lisa—thank you so much for the wonderful review! 😊 We’re thrilled to hear Brandon was able to help you with everything you needed, including working with your previous insurance carrier, adding roadside assistance, and lowering your monthly payments by about $20.

We truly appreciate you mentioning how he kept you informed through phone, text, and email—that’s exactly how we want every client to feel. Thanks again for recommending Brandon, and we’re here anytime you need anything! 😁"
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Angela Essary

July 30, 2026

5  out of  5
rating by Angela Essary
"Great guy. He is amazing saved us so much an was so helpful an explains everything. He needs a raise an at least a exstra week in pto days lol all around great guy."
We responded:
"Hi Angela—thank you so much for the fantastic review! 😊 We’re thrilled to hear Brandon was able to save you a lot and that he was so helpful and took the time to explain everything clearly.

We’ll definitely pass your kind words along—also noted about the raise and extra PTO! 😄 Thanks again for choosing us, and we’re here anytime you need anything."
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Timothy Haney

July 28, 2026

5  out of  5
rating by Timothy Haney
"Great place for insurance I have had the best experience with them and the agents name Caleb has helped me out a lot and he’s best at his job he has talked to me about the different plans and such and he’s always did his best to help and I can’t complain one bit about Caleb"
We responded:
"Hi Timothy—thank you for the amazing review! 😊 We’re so glad you’ve had the best experience with our team, and that Caleb was able to help you understand your options and find the right plan.

We really appreciate you taking the time to share your feedback. If you ever need anything in the future, we’re always here to help!"
Profile photo of Alec

Alec

July 27, 2026

5  out of  5
rating by Alec
"Brandon was helpful and got my new policies set up very quickly. Everything matched my quote online. Much appreciated and would definitely recommend to anyone else!"
We responded:
"Hi Alec—thank you for the great review! 😊 We’re so glad Brandon was able to get your new policies set up quickly and that everything matched your online quote.

We truly appreciate you recommending us—if you ever need anything else, we’re here to help!"
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Randy Beckner

July 27, 2026

5  out of  5
rating by Randy Beckner
"Great service, accurate info the first time. Thanks!!"
We responded:
"Hi Randy—thank you for the wonderful review! 😊 We’re glad you received great service and accurate information the first time.

Thanks again for choosing us—we really appreciate it!"
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Michael Gonzalez

July 23, 2026

5  out of  5
rating by Michael Gonzalez
"Thank you for great service"
We responded:
"Hi Michael—thank you for the great review! 😊 We’re glad you received great service, and we appreciate you choosing us."
Profile photo of Taylor Moneck

Taylor Moneck

July 22, 2026

5  out of  5
rating by Taylor Moneck
"Brad was incredible! He was very nice and explained everything thoroughly!"
We responded:
"Hi Taylor—thank you so much for the great review! 😊 We’re thrilled to hear Brad was incredible, very nice, and took the time to explain everything thoroughly.

We truly appreciate you choosing us!"
Profile photo of Scott Carpenter

Scott Carpenter

July 16, 2026

5  out of  5
rating by Scott Carpenter
"Excellent experience setting up my account! Kaleb was friendly, knowledgeable, and made the entire process quick and easy. He answered all my questions, explained everything clearly, and provided outstanding customer service. I highly recommend him and Statefarm!"
We responded:
"Hi Scott—thank you for the fantastic review! 😊 We’re so glad you had an excellent experience setting up your account.

It’s great to hear Kaleb was friendly, knowledgeable, and made everything quick and easy—especially that he answered all your questions and explained everything clearly. We truly appreciate you recommending him and State Farm!"
Profile photo of Dawn Sommer

Dawn Sommer

July 15, 2026

5  out of  5
rating by Dawn Sommer
"Everybody there is so helpful and kind!!! They really go out of their way to make me feel like a part of the State Farm family!!!!"
We responded:
"We’re thrilled to hear that you had a positive experience! Dawn, we appreciate you and look forward to continuing to serve you. Your kind words mean a lot to our team."
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Ginny Ranck

July 13, 2026

5  out of  5
rating by Ginny Ranck
"Parker Fair did a GREAT job in preparing my insurance quote."
We responded:
"Hi Ginny—thank you for the great review! 😊 We’re so glad Parker Fair did a great job preparing your insurance quote.

We appreciate you choosing us, and we’re here anytime you need anything!"
Profile photo of Julnar Accawi

Julnar Accawi

July 2, 2026

5  out of  5
rating by Julnar Accawi
"I have been with the same car insurance company since I was 16. I did not think I would ever leave. That is until Cameron at Josh Hemphill State Farm called me. I resisted for about 6 months. The cool thing about Cameron is she listened to what my needs were, my budget, etc. She called me back last week and we talked for awhile. I realized that even though it was just a couple of dollars more, the protection was better for my needs. Cameron is very sweet and knowledgeable about what State Farm offers. I ended up not only insuring my car with her, but also my home. In a couple of months, I will be talking to her about life insurance as well. If Cameron calls you, give her a listen. She will do her best to get you the quote you are comfortable with. She did an amazing job for me."
We responded:
"Hi Julnar—thank you so much for the amazing review! 😊 We’re really glad Cameron was able to earn your trust and help you find coverage that fits your needs and budget.

It means a lot that she listened to what you were looking for, explained the differences in protection, and you ended up insuring both your car and home. We’re also excited to hear you’ll be speaking with her about life insurance soon.

Thanks again for your kind words—if Cameron calls you, we hope you do give her a listen!"
Profile photo of Sarah Brooks

Sarah Brooks

July 1, 2026

5  out of  5
rating by Sarah Brooks
"ABI TOOK WONDERFUL CARE OF ME. SUPER SUPER NICE. SHE WENT OUT OF HER WAY TO HELP ME GET MY PLAN STARTED"
We responded:
"Hi Sarah—thank you for the wonderful review! 😊 We’re so glad ABI took wonderful care of you and was super nice.

It’s great to hear she went out of her way to help you get your plan started. We truly appreciate you choosing us, and we’re here anytime you need anything!"
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Becki Lobato

June 18, 2026

5  out of  5
rating by Becki Lobato
"Great people at this agency in Knoxville. They are always available to answer any questions you may have. Every person I have had interactions with have been respectful and personable.Also, their policies are reasonable for the coverage. They’ve contacted me on numerous occasions just to see if there was anything I needed or had any questions.
Thank you for going above and beyond… I greatly appreciate you and your team Josh!"
We responded:
"Hi Becki—thank you so much for your wonderful review! We’re thrilled to hear you’ve had great experiences with our team in Knoxville. It means a lot that you’ve found us always available, respectful, and personable, and that you feel our policies are reasonable for the coverage. We truly appreciate you taking the time to share that we’ve reached out to check in and help whenever you needed anything. Thanks again for your kind words—your support means a lot to the whole team!"
Profile photo of Charles Livingston

Charles Livingston

June 11, 2026

4  out of  5
rating by Charles Livingston
"Parker dies a good job!"
We responded:
"Thank you for your kind words Charles! We're glad to hear that Parker has been doing a great job for you. Our team works hard to provide excellent service, and it’s wonderful to receive such positive feedback. If you have any more needs or questions, don’t hesitate to reach out. We appreciate your support!"
Profile photo of Chrystal Spangler

Chrystal Spangler

June 5, 2026

5  out of  5
rating by Chrystal Spangler
"I switched from Progressive to State Farm after they not only lowered my payment but also increased my benefits! I'm so glad I decided to switch and look forward to many years with State Farm!

Still going strong 4 yrs later and I wouldn't change a thing. Parker has been a huge help and I couldn't ask for better service. They truly go above and beyond here."
We responded:
"Chrystal, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Gerry Gallaher

May 7, 2026

5  out of  5
rating by Gerry Gallaher
"Great job"
We responded:
"Hi Gerry—thank you for the great review! We appreciate you trusting us and are glad you’re pleased with the job."
Profile photo of Jessica Ridenour

Jessica Ridenour

May 1, 2026

5  out of  5
rating by Jessica Ridenour
"Highly recommend this State Farm office to everyone especially Cameron she was very professional, Kind and handled any questions I had about my policies!!"
We responded:
"Hi Jessica—thank you for the kind review and the recommendation! We’re so glad you had a great experience with our State Farm office, especially with Cameron. It means a lot that she was professional, kind, and able to answer your questions about your policies. Thanks again for choosing us!"
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Nicole Kosek

April 24, 2026

5  out of  5
rating by Nicole Kosek
"Abi was very helpful and friendly!"
We responded:
"Hi Nicole—thank you for the great review! We’re glad Abi was helpful and friendly, and we appreciate you choosing our State Farm office."
Profile photo of Winter Basurto

Winter Basurto

April 22, 2026

5  out of  5
rating by Winter Basurto
"10/10"
We responded:
"Thank you for the positive feedback Winter! We appreciate you!"
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Nancy Skaar

April 22, 2026

5  out of  5
rating by Nancy Skaar
"Courtney and Amy were so nice today. Label answer all my questions and super professional"
We responded:
"Hi Nancy—thank you for the great review! We’re so glad Courtney and Amy were able to help today, answer all your questions, and provide such professional service. We appreciate you choosing our State Farm office!"
Profile photo of Colin Hickey

Colin Hickey

April 22, 2026

5  out of  5
rating by Colin Hickey
"Courtney and Amy were so informative at the events!"
We responded:
"Hi Colin—thank you for the kind review! We’re glad Courtney and Amy were so informative at the events. We appreciate you being there and hope to see you again soon!"
Profile photo of Terry Bowling

Terry Bowling

April 15, 2026

5  out of  5
rating by Terry Bowling
"State farm reached out to me for a while to do business with them and I was going to do business with them but I went another way but some-things didn't work out with the insurance company I was with so I called State farm and they've done a great job they've really done a great job good price insured me and my 16 year old daughter at a good rate good price so yeah if you need insurance contact State farm first you'll be happy with your quotes and Josh hemphills team I worked with Parker and he is a I think he's Fair I think he's honest and you know what they say about insurance companies it's hard to get an honest but this guy is really good the whole team's good so before you jump to get insurance somewhere check with State farm check with Josh hemphills team Ask for Parker"
We responded:
"Hi Terry—thank you for taking the time to share your experience. We’re glad State Farm and Josh Hemphill’s team were able to help once things changed, and we appreciate you highlighting the great pricing and coverage for you and your 16-year-old daughter. We’ll be sure to pass along your kind words to Parker as well. Thanks again—if you ever need anything, we’re here for you."