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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Ignacio de Anda

Jose Ignacio de Anda

September 24, 2026

5  out of  5
rating by Jose Ignacio de Anda
"I received an excellent service and accurate information about my car insurance. Brad went the extra mile to accomplish it. I’ll refer him to all my friends and family! Thank you Brad!!"
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Cora Turner

September 24, 2026

5  out of  5
rating by Cora Turner
"Josh H. has been awsome to work with. He will get you a great deal, hes efficient and has fantastic overall customer service. I recommend State Farm to friends and family. If your looking for a specific agent, Josh is the way to go."
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Gary Scott Corliss

September 23, 2026

5  out of  5
rating by Gary Scott Corliss
"Very happy with my agent Parker Fair. Very responsive and professional. Highly recommend him and his team."
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Barbara Leach

September 23, 2026

5  out of  5
rating by Barbara Leach
"I spoke with Josh and he was very concerned and considerate about everything and I enjoyed talking to him Thank you Josh!!"
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Ricardo Santos

September 23, 2026

5  out of  5
rating by Ricardo Santos
"I need it a new car insurance when I moved to Knoxville, I contact several companies including StateFarm with Josh & they gave me the best prices & fastest service in town. I can’t be any happier with the service. After a few conversations they also offered me a life insurance & home owners insurance as well as workers comp for my business. They literally a one stop shop to insure car, home, myself & my business at the best rates in East Tennessee."
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B Rose

September 21, 2026

5  out of  5
rating by B Rose
"Always helpful!"
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Gabrianna Ford

September 18, 2026

5  out of  5
rating by Gabrianna Ford
"Called in to get a quote for auto insurance and was taken care of immediately! I spoke with Parker,he got everything covered was super helpful,friendly,and got me the best price! definitely recommend working with him and Josh Hemphill State Farm"
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Vickie Patterson

September 10, 2026

5  out of  5
rating by Vickie Patterson
"Thanks so much, Abi....you made a tough, scary move a lot easier for me. I appreciate all your help!!"
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Keith Vaughan

September 3, 2026

5  out of  5
rating by Keith Vaughan
"Parker was GREAT and extremely helpful. He made switching to State Farm VERY EASY!"
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Larry Hogrefe

August 29, 2026

5  out of  5
rating by Larry Hogrefe
"Very helpful and treat you so very well."
We responded:
"Hi Larry—thank you so much for the wonderful review! We’re thrilled to hear you found everything helpful and that you felt well taken care of. We truly appreciate your support, and we look forward to seeing you again!"
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David Walker

August 28, 2026

5  out of  5
rating by David Walker
"Josh was so easy to work with and made the process quick and super efficient. Thank you"
We responded:
"Hi David—thank you for the fantastic review! We’re so glad Josh made the process quick and efficient, and that you found it easy to work with. We truly appreciate your kind words—thanks again!"
Profile photo of Samantha Oran Cross

Samantha Oran Cross

August 25, 2026

5  out of  5
rating by Samantha Oran Cross
"Switched back to State Farm after their recent rate review. Super happy w my new policies. Josh & Abi made the switch quick & easy! Totally painless. 10/10"
We responded:
"Hi Samantha—thank you for the wonderful review! We’re so glad you switched back to State Farm and are happy with your new policies. It’s great to hear Josh and Abi made the process quick and easy—truly “painless” is what we aim for. We appreciate your 10/10 rating and look forward to helping you anytime you need us!"
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Hester Keller

August 24, 2026

5  out of  5
rating by Hester Keller
"I got auto insurance, everything was done by phone, with Cameron. Great service and I like talking to a person, not a robot."
We responded:
"Hi Hester—thank you for the great review! We’re so glad Cameron made your auto insurance setup quick and easy over the phone, and we truly appreciate your kind words about the personal service. We’re here for you anytime you need us—thanks again!"
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Tim Johnson

August 17, 2026

5  out of  5
rating by Tim Johnson
"Parker answered all my questions and saved me money. Very professional"
We responded:
"Hi Tim — thank you for the wonderful review! We’re so glad Parker was able to answer all your questions and help you save money. We truly appreciate your trust and the kind words."
Profile photo of Cheryl Goss

Cheryl Goss

August 16, 2026

5  out of  5
rating by Cheryl Goss
"Brad was very effective in finding me a better policy than the company I was with. Very friendly and helpful too!"
We responded:
"Hi Cheryl — thank you for your great review! We’re happy to hear Brad was able to find you a better policy and that you found him friendly and helpful. We really appreciate your support!"
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judith smith

August 14, 2026

5  out of  5
rating by judith smith
"Great service, very knowledgeable and easy to get a hold of. I highly recommend Josh"
We responded:
"Hi Judith — thank you so much for the 5-star review! We’re glad you had a great experience with Josh, and that you found him knowledgeable and easy to reach. We really appreciate your recommendation!"
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Khoi Simply

August 11, 2026

5  out of  5
rating by Khoi Simply
"Brandon was very helpful and friendly."
We responded:
"Hi Khoi — thank you for the great review! We’re glad Brandon was helpful and friendly, and we appreciate you taking the time to share your experience."
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Dalton Hargis

August 11, 2026

5  out of  5
rating by Dalton Hargis
"Brad from state farm.. was an excellent customer rep. Hopefully I won't need the insurance, Glad I found a better deal then what I had with added coverage for other aspects of my wellbeing."
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Randy Hughes

August 9, 2026

5  out of  5
rating by Randy Hughes
"Very nice staff and been a pleasure to become a new customer"
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Bill Gething

August 7, 2026

5  out of  5
rating by Bill Gething
"I met with Bradley James for my insurance review and he was very nice and helpful. Answered all of my questions!"
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Darlene Campbell

August 6, 2026

5  out of  5
rating by Darlene Campbell
"We were at a auto dealership but did not have a current insurance card. I called and asked Amy if sge could possibly get me one. Within seconds she texted it to me. Thank you Amy."
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Karen Noland

August 6, 2026

2  out of  5
rating by Karen Noland
"The people are helpful but the prices for coverage are exorbitant.!! Everyone I know with SF insurance is livid about their prices…that unexpectedly increase every year."
We responded:
"Thank you for your feedback, Karen. We’re glad to hear you find our team helpful. We understand that insurance costs can be frustrating, and we’re always here to review your coverage options to help find the best value for your needs. Please don’t hesitate to reach out so we can assist you further."
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Pam Hackler

August 6, 2026

5  out of  5
rating by Pam Hackler
"Abi was very friendly and accommodating. I would definitely recommend her to take care of your insurance needs."
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Lisa Rucker

August 4, 2026

5  out of  5
rating by Lisa Rucker
"Brandon was a pleasure to deal with! He was able to help me with everything I needed! Including help with my previous insurance carrier, adding roadside assistance and my monthly payments are about $20 LESS! He also takes the time to keep you up to date either by phone, text or email. I highly recommend talking to Brandon! He can get you what you need right away! Thanks, again! 😁"
We responded:
"Hi Lisa—thank you so much for the wonderful review! 😊 We’re thrilled to hear Brandon was able to help you with everything you needed, including working with your previous insurance carrier, adding roadside assistance, and lowering your monthly payments by about $20.

We truly appreciate you mentioning how he kept you informed through phone, text, and email—that’s exactly how we want every client to feel. Thanks again for recommending Brandon, and we’re here anytime you need anything! 😁"
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Angela Essary

July 30, 2026

5  out of  5
rating by Angela Essary
"Great guy. He is amazing saved us so much an was so helpful an explains everything. He needs a raise an at least a exstra week in pto days lol all around great guy."
We responded:
"Hi Angela—thank you so much for the fantastic review! 😊 We’re thrilled to hear Brandon was able to save you a lot and that he was so helpful and took the time to explain everything clearly.

We’ll definitely pass your kind words along—also noted about the raise and extra PTO! 😄 Thanks again for choosing us, and we’re here anytime you need anything."