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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dimples 38

September 15, 2023

5  out of  5 rating by Dimples 38
"I had a great experience with Mr.Parker he was very patient a great listener and provided great customer service and was able to get me a plan that fit my needs. I definitely would recommend 10/10. Thanks again"

James Brennan

September 15, 2023

5  out of  5 rating by James Brennan
"Helped me get a better rate than I was paying"


September 13, 2023

5  out of  5 rating by Chelsea
"Brandon was super helpful in getting us set up with home and auto insurance. Easy to get in touch with, answered all of my questions, and was able to give us a better rate than our previous insurance plan that was up for renewal."

Sarah Brunty

September 8, 2023

5  out of  5 rating by Sarah Brunty
"Brandon was super helpful in helping me find the right insurance for me, as well as helping me with renters insurance. Would recommend to anyone!"

Timothy Wendel

September 8, 2023

5  out of  5 rating by Timothy Wendel
"Josh helped me out quickly and professionally. I was getting railroaded by my insurance carrier and my premiums kept jumping without explanation. If you want to save a bundle on car insurance this would be a good place to call home."

Dan Rule

August 31, 2023

5  out of  5 rating by Dan Rule
"Parker was great to work with getting set up!"

Karen Fryar

August 30, 2023

5  out of  5 rating by Karen Fryar
"The team at Josh Hemphill State Farm is amazing! They go out of their way to be sure our family has the correct coverage and that we are happy with their fees and service. Highly recommend."

Mark Summerville

August 30, 2023

5  out of  5 rating by Mark Summerville
"Brandon was great to work with. Process was smooth"

Teresa Perry

August 29, 2023

5  out of  5 rating by Teresa Perry
"Bradley James contacted me about insurance. He offered me a Great quote on Both Home AND Auto insurance. Very polite and professional."

Kaden Grace

August 29, 2023

1  out of  5 rating by Kaden Grace
"State Farm increased my rates by 10% in February and another 10% in August, all due to “inflation.”"

Dakota Potvin

August 28, 2023

5  out of  5 rating by Dakota Potvin
"Absolutely great customer service highly recommended, goes above and beyond to get the best quality coverage for you and answers all questions and concerns to the best of his knowledge, amazing thank you very much sir"

Amy Looney

August 25, 2023

5  out of  5 rating by Amy Looney
"Tuesday morning, I unexpectedly wound up in a dilemma when another major insurance company informed me that they wouldn’t insure me in Tennessee after my recent move. I immediately went to work trying to find coverage. Parker Fair to the rescue with State Farm! Parker took care of all my insurance concerns and got me covered quickly that day! He’s gone above and beyond to make sure I have everything I need for my apartment complex and my car insurance needs! Thank you so much!"

Natalie Love

August 18, 2023

5  out of  5 rating by Natalie Love
"I was nervous switching insurance companies after being with my previous one for 7 years but Caleb called & helped me build the exact policy I wanted with a great rate that beat the others! I absolutely recommend them for your future insurance needs!"

Vickie Yarber

August 18, 2023

5  out of  5 rating by Vickie Yarber
"Bradley and Caleb where so helpful. They were so helpful with everything I needed Thank you"

clyde holloway

August 17, 2023

5  out of  5 rating by clyde holloway
"Highly recommend!!"

Hope-Brad Boyd

August 15, 2023

5  out of  5 rating by Hope-Brad Boyd
"Josh & Team THANK YOU! Especially, Kaleb! He is the best! He consistently ensures that all of our insurance needs are met!"

Jessica Linginfelter

August 15, 2023

5  out of  5 rating by Jessica Linginfelter
"EVERYONE I speak to at this office is incredibly helpful! So happy to be a party of this State Farm family."

Ceci Valdez

August 14, 2023

5  out of  5 rating by Ceci Valdez
"Parker and the team were very helpful from the beginning to the end. They beat everyone else quote. Very professional and best customer service. We have been with State Farm for 24 yrs in a California and will continue service with them in Tennessee we are great full for using a professional company. Parker was the best."

Lynn Grahl

August 14, 2023

5  out of  5 rating by Lynn Grahl
"Everyone is very responsive and kind."


August 10, 2023

5  out of  5 rating by kikevm74
"Great service, follow-up, response time, professionalism, very cordial and ready to help. We just started, so far my wife and I are really happy with the insurance change."

julia ambrose

August 7, 2023

5  out of  5 rating by julia ambrose
"Brandon Hemphill was great and made the process quick, easy, and was able to get my monthly rate down to a good fair price with full coverage. Thanks!!"

Tommy Odom

July 27, 2023

5  out of  5 rating by Tommy Odom
"They gave me the best deal beating out every other insurance company and they customer service was so phenomenal. Everyone in that office is an absolute gem and was so nice and welcoming. I absolutely recommend them to anyone wanting to change insurances or any first timers looking to get insurance."

Joy Jennings

July 25, 2023

5  out of  5 rating by Joy Jennings
"The receptionist was pleasant to speak to answered on a timely manner. Josh Hemphill was amazing set me up with the right policy for me and I'm a returning customer several times. Have a bless day state farm. I recommend this insurance company to everyone who needs coverage."

cody mason

July 22, 2023

5  out of  5 rating by cody mason
"Bradley was great."

Robin Stanford

July 18, 2023

5  out of  5 rating by Robin Stanford
"Brandon Hemphill was very nice and accomodating"